Privacy Policy

Last updated: June 2026

At Norrve  we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you shop at norrve.no. We comply fully with the EU General Data Protection Regulation (GDPR) and Norwegian privacy law (Personopplysningsloven).

1. Who We Are

• Store name: Norrve
• Website: norrve.no
• Email: support@norrve.no
• Country: Norway

2. What Data We Collect

When you place an order or contact us, we may collect:

• Full name and delivery address
• Email address and phone number
• Payment information (processed securely — we never store card details)
• Order history and communication with us
• Device/browser data via cookies (for store functionality and analytics)

3. Why We Collect Your Data

We use your data to:

• Process and deliver your orders
• Send order confirmations and shipping updates
• Handle returns, refunds, and customer support
• Improve our website and shopping experience
• Comply with legal obligations (accounting, tax records)

We will never sell your personal data to third parties.

4. Who We Share Your Data With

To fulfill your order, we share necessary data with:

• Shipping carriers — for delivery of your order
• Suppliers — to fulfill and ship your order
• Our online store platform — which powers our website (GDPR compliant)
• Payment providers — for secure payment processing

All partners are required to handle your data securely and in compliance with GDPR.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access — request a copy of your personal data
• Correction — ask us to correct inaccurate data
• Deletion — request that we delete your data (“right to be forgotten”)
• Objection — object to how we use your data
• Portability — receive your data in a portable format

To exercise any of these rights, email us at support@norrve.no.

6. Cookies

Our website uses cookies to ensure it works properly and to understand how visitors use our site. You can control cookies through your browser settings. By continuing to use our site, you consent to our use of cookies.

7. Data Retention

We keep your personal data for as long as necessary to fulfill your order and comply with legal obligations (typically up to 5 years for accounting records under Norwegian law).

8. Contact & Complaints

If you have questions or concerns about your privacy, contact us at support@norrve.no.